Driving impactful user experiences by bridging design, strategy, and execution. Passionate about aligning teams and delivering innovative solutions at scale.
Currently a Principal UX design strategist + program manager @Capital One
Captial One / visual design / design research / content strategy
Small business owners’ digital servicing experience
A 22% lift in decline-to-approve rates due to the definition and build of a new decline remediation strategy for small business owners.
Captial One / visual design / content strategy
Informational redesign for onboarding experiences
A page that aims to make the no preset spending limit concept more user friendly and easier to understand.
Captial One / design strategy / content strategy / project managementWhat’s Up Thursday
A forum where design associates can connect with each other as one team and learn from peers. In just a year, there was a satisfaction score of 95.7%.
